Innovation depends on freeing people to focus on meaningful work. This customer story shows how Amgen used Microsoft Copilot Studio to build a custom R&D agent in just six weeks — streamlining workflows, accelerating approvals, and helping teams innovate faster. Read the story to see how autonomous agents can drive measurable business value, and contact Appalachian Network Services to learn how to create your own agent with Copilot Studio.
What is Catalyst Copilot?
Catalyst Copilot is an intelligent agent developed by Amgen's knowledge management team using Microsoft Copilot Studio. It helps drug developers by ingesting, filtering, and reasoning over a vast collection of information, making it easier to find relevant data and insights quickly. With a Q&A interface, it allows users to ask questions in natural language, streamlining the process of knowledge transfer and accelerating research and development.
How long did it take to build Catalyst Copilot?
The development of Catalyst Copilot took approximately six weeks. The main goal was to enhance the accessibility of Amgen's curated knowledge resources, enabling drug developers to find the information and people they need more efficiently. This aims to shorten the discovery cycle and improve the overall drug development process.
What impact does AI have on R&D at Amgen?
AI is transforming the research and development process at Amgen by automating parts of the scientific workflow and enabling better science at scale. By using AI to analyze and classify information, Catalyst Copilot helps researchers quickly access insights, thereby reducing the time spent searching for data. This shift allows teams to focus on what they already know and fosters a more efficient approach to knowledge management.
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